Frequently Asked Questions (FAQs)
Here are answers to common questions before you place your order.
📦 1. Orders & Payments
A. Yes, Cash on Delivery is available. To confirm your order, we require a ₹50 advance. The remaining amount can be paid at the time of delivery.
A. We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery.
A. The ₹50 advance helps us confirm genuine orders and reduce cancellations, ensuring faster processing.
🚚 2. Shipping & Delivery
A. Orders are delivered within 3–5 working days depending on your location.
A. Yes, once your order is shipped, you will receive a tracking link via SMS/WhatsApp.
A. Yes, we deliver across India.
👕 3. Product & Quality
A. We use 100% soft cotton that is safe and comfortable for kids' skin.
A. We use 220 GSM premium cotton for a perfect balance of softness, durability, and comfort.
A. Yes, our fabric is soft, breathable, and skin-friendly, making it perfect for everyday wear.
A. Yes, we use high-quality printing techniques designed to stay vibrant even after multiple washes (when care instructions are followed).
📏 4. Size & Fit
A. Please refer to our Size Chart before placing your order.
Our sizes range from 0–3 Months up to 12–13 Years.
Tip: If your child is between sizes, we recommend choosing one size up for a more comfortable fit.
A. Since our t-shirts are made from 100% cotton, slight shrinkage may occur. We recommend cold wash and air drying to minimize it.
🔁 5. Returns & Support
A. We offer easy returns for defective or incorrect products. Please visit our Return Policy page for full details.
A. You can DM us, visit www.horyzon.in, or contact us via WhatsApp anytime.
💬 Still have questions?
👉 Chat with us on WhatsApp
👉 Send us a message on Instagram
👉 Or check our Contact us page